Contact Us
Physical Address
63, Sri Arabinda Road, Salkia, Howrah, West Bengal, 711106
Phone Numbers
+91 91474 25375
Email Address
info@florvanta.co.in
Escalation Matrix
If your concern is not resolved in the expected time-frame, please escalate to the next level.
| Level | Contact | Timeline |
|---|---|---|
| L1 · Customer Support | info@florvanta.co.in | 48 hours |
| L2 · Grievance Officer | Mr. Debasis Saibo — info@florvanta.co.in | Up to 15 days |
| L3 · RBI Ombudsman / Consumer Commission | For unresolved payment / consumer complaints | External regulator |
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